Info & Soin

Due to the huge number of requests from our customers around the world we are now offering our face masks custom made in over 500 tartans. There is conflicting advice on the health benefits of wearing face masks and the decision to wear one is yours. Further advice can be found here from the World Health Organization.

We are a small company in a rural area employing many local people who are able to work safely from home making the masks. In purchasing one you are supporting self-employed seamstresses who have lost a huge amount of their income due to Coronavirus. Thank you!

We have also created a guide on the blog so if you want to make your own face mask at home you can.

In stock facemasks are made in a polycotton fabric.

Custom made masks are made using a lightweight 8oz wool to allow us to offer the full range of tartans. They are lined in cotton and can be machine washed on a wool cycle at 30 degrees.

Each facemask is made to one size as standard, however since they are handmade no two masks are the same which means the length of the elastic can vary between 14cm - 18cm (5.5" - 7"). If you wish to have this made larger or smaller please contact our customer service team who can arrange this for you.

Due to the current COVID-19 pandemic Face Masks are non-returnable and non-refundable.

**Please note these face-masks are NOT medical grade masks (which are recommended by the World Health Organisation - WHO - as an infection preventative measure, i.e. grade FFP2 / N95). We are unfortunately not able to make them to this standard.

Livraison & Retours

On peut livrer partout dans le monde!

Articles en Stock expediés dans 24-48h (jours travaillants)
 

Le délai de fabrication pour articles sur commande se trouve sur la page descriptif du produit.

Si vous avez une date limite noter-la sur la commande s'il vous plait.

Livraison Europe

Standard | EUR21.60 / £18 | 4-10 jours travaillants

Express | EUR36 / £30 | 2-4 jours travaillants (commande reçue avant 12h GMT)

*Ne vous inquietez pas au sujet de Brexit. ScotlandShop effectue le paiement de TVA avant expédition afin que votre tartan soit toujours livrés sans frais additionnels.

Livraison UK

Standard | EUR6 / £5 | 2-3 jours travaillants

Express | EUR12 / £10 | 24h (commande reçue avant 12h GMT)

Livraison USA

Standard sans suivi | EUR21.60 / £18 | 4-10 jours travaillants

Standard avec suivi | EUR28.80 / £24 | 4-7 jours travaillants

Express | EUR36 / £30 | 2-4 jours travaillants (commande reçue avant 12h GMT)

Livraison Canada

Standard avec suivi | EUR28.80 / £24 | 4-10 jours travaillants
 

Express | EUR36 / £30 | 2-4 jours travaillants (commande reçue avant 12h GMT)
 

Livraison Reste du Monde

Standard avec suivi | EUR28.80 / £24 | 4-10 jours travaillants

Express | EUR43.20 / £36 | 3-4 jours travaillants (commande reçue avant 12h GMT)

Questions? Visiter la Page Livraison ou utiliser Livechat pour une réponse immédiate.

Returns Process
 

We hope you love your parcel from Scotland; however, we do understand that sometimes you might need to return or exchange items.

For stock products we have a 30 day, no quibble return policy, this also applies to sale items and in store purchases. Items must be unworn, with labels attached. Simply fill in the authorisation form here we will confirm the address for you to send it back to us.

Custom made or personalised goods are non-returnable unless the item is faulty or made to incorrect measurements. You must give us the opportunity to adjust, repair or replace faulty or incorrect items before you can claim a refund. We are also unable to accept returns on cut lengths of fabric and we advise ordering swatches prior to ordering large quantities of fabric if you want to check colours and quality.

View our full Returns Policy here or contact us should you require any further assistance or information.
 

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