Do you need some help choosing a plaid, sizing advice or just a bit more information? Our team are always here to help whether you want to speak to us personally, email or chat to us on LiveChat.
For tracking information on your parcel our Delivery page has all the relevant links so you can follow the progress of your parcel once it has left us. If your order has not yet been shipped and you need an update please contact us directly. Make-up times for custom made items are detailed on the individual product pages but we can often make things more quickly if required. Please just ask!
We welcome your feedback on any aspect of our products and service and would be pleased to hear your views on how we're doing. Please contact us using any of the following means:
Call us on 01890 860770
or +44-1890 860770 from outwith the UK
9am – 6pm Monday to Friday GMT
9am - 5pm on Saturdays and Sundays GMT
Click on the LiveChat icon found on every page to chat online with one of us and receive an immediate response to your question. If we are not online you can send us a message which will be answered within 24 hours and usually much faster.