Do you need some help choosing a tartan, sizing advice or just a bit more information? Our team are always here to help whether you want to speak to us personally, email or chat to us on LiveChat. For tracking information on your parcel our Delivery page has all the relevant links so you can follow the progress of your parcel once it has left us. If your order has not yet been shipped and you need an update please contact us directly. Make-up times for custom made items are detailed on the individual product pages but we can often make things more quickly if required. Please just ask!We welcome your feedback on any aspect of our products and service and would be pleased to hear your views on how we're doing. Please contact us using any of the following means:
Call us on 01890 860770 or +44-1890 860770 from outwith the UKOpening hours: 9am – 6pm Monday to Friday GMTDuring November, December and January we are also open 10am-2pm on Saturdays GMT
firstname.lastname@example.org We aim to answer all emails within 24 hours and during working hours it is usually much faster than this.
ScotlandShopGreenknoweDunsBerwickshireTD11 3JAUnited Kingdom
Please contact our Press Office on 01890 860770 (+44-1890 860770 from outwith the UK) or email email@example.com
We welcome all press enquiries and have lots of stories to tell along with hi-resolution photography and cut-outs of our products.
We are now also working with London based fashion PR agency PushPR. Emma or Katharine at PushPR can be contacted on 020 7278 2121 (+44-20 7278 2121 from outwith the UK) or email firstname.lastname@example.org