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Digital Marketing Apprenticeship 

This Modern Apprenticeship helps employees with little or no experience of digital marketing, or those looking to progress to roles with more responsibility. Working with the Website Manager and the wider marketing team, the role will support the development of the company’s website to maximise sales revenue, whilst ensuring the site stays consistent with the company’s core values.  

About ScotlandShop  

ScotlandShop is a retail business with an impressive reputation for providing quality fabrics, clothing and interiors products in over 500 tartans through our e-commerce website, Edinburgh, Crieff and Albany (USA) stores as well as events across Scotland, Canada and the USA.    

Everything we do is centred around the communities we live and work in, our people, our customers, our business.  We are global.  We believe that what we do matters.  We will stand up for it and fight for it.  We obsess over quality, both in the things we make and the people who make them happen.  We are rooted in Scotland, we weave tradition into every thread, crafting timeless products designed to be passed down the generations.    

The role  

Fixed term contract, full time  

Job Role:  Digital Marketing Apprenticeship  

Location: ScotlandShop, Station Road, Duns, Berwickshire TD11 3EJ 

Working hours: Maximum 40 hours per week.  We operate from 8am to 6pm Monday to Friday and we are also open on Sunday. Sundays are usually worked 1 in 5 weeks on a rota basis.  Weekdays are 9am to 5pm with one day a week 10am to 6pm on a rota basis.  

 Progression opportunities once completed apprenticeship.  

29 days holiday including bank holidays.   

Staff discount on purchases, two team building days each year, monthly “lunch on us”, pension contribution, refer a friend scheme. 

Training provided  

Become a Digital Marketing Apprentice in our head office. We will support you with everything you need to truly realise your potential, from experience in a full-time role to an industry-recognised qualification and the support of a global brand, all whilst earning a real wage.  

 At ScotlandShop, our people are one of the most important parts of our business. We are currently looking for individuals who are enthusiastic about providing great digital marketing and would like to pursue a career in marketing. This apprenticeship opportunity will give you the chance to spend 12 months building the skills and confidence that come with training in a paid full-time job, all the time surrounded by a friendly, highly experienced team who will support you every step of the way. 

What does the role involve?  

• You will implement core changes to improve our website’s performance.  For example,  adding titles and alt text for all images and page titles and meta descriptions for all pages. 
• You will review key pages ensuring all content is up to date and SEO friendly. 
• You will record all updates, adding review dates where necessary. 
• You will analyse completed activity, reporting on key metrics 
• You will build new product, category and news pages on the website. 
• You will redirect and remove old pages from the site as appropriate. 
• We will look for you to understand and become aware of the competitive landscape.  You will spend time understanding who our most important competitors are, and what they are doing. 
• You will work with our external developers to resolve bugs and implement improvements to the website. 
• We will look for you to suggest website improvements and share your thoughts and ideas. 
• We will look for you to understand elements of AI the web team could introduce to improve our website. 
• You will also work with the wider marketing team to promote ScotlandShop. 

• We will look for you to invest in on going self-learning  in all aspects of SEO. 

   

Software we use 

• Craft CMS.  Our site is run on Craft CMS and you will need to become well-versed in using this. 
• SEranking.  Over time, you will become skilled in using SEranking to evaluate website SEO performance, identifying areas of potential growth and monitoring competitive pressures. 
• Googe Search Console.  Use GSC to monitor site performance. 
• Google Analytics.  Over time, become you will be fluent in using Google Analytics to provide in-depth analysis of site performance. 
• Adobe Express or similar.  Use Adobe Express to format images for the website. 

Who are we looking for? 

Must Haves 

• You will be very interested in websites and how the online world will develop over the next few years.  This job is focused on our website. 
• You will be willing to develop new skills.  We are not expecting you to have all the software skills you need from day one and we will give you time within the working week to learn, but we will need you to develop the skills.  You will need to become confident within Craft, the CMS that drives the website. 
• You are happy and feel confident to write.  This job will require you to think, research and write, whether it’s a short sentence for an alt text for an image or longer copy for a product page or blog post.  We need someone who will write, not rely on AI to write for them. 
• Be inquisitive and prepared to think differently.  Is there a different way of doing something, could we try something? 
• Calm under pressure.  On occasion, things go wrong.  You must be able to deal with issues calmly, ensuring colleagues & agencies are kept up to date. 
• Be willing to contribute as part of the wider marketing team.  The web team sits as part of marketing and it is important that there is consistency across all our marketing. 
•  

Nice to haves, but not essential 

• If you have some knowledge of the software listed or similar, that’s great. 
• Website management experience. 
• Social media experience.  ScotlandShop are active on most major social medial channels and experience across a wide range of social media would be useful. 
• English Higher.  We’re more interested in your writing than your qualifications but an English Higher would be good. 

• An eye for design.  We sell stunning Scottish made tartan and an eye for a design and layout is helpful. 

   

  Why choose an Apprenticeship?  

   

• Earn a salary – paid monthly  
• Gain valuable work experience in a full-time role  
• Receive comprehensive and structured training, supported by a qualified assessor  
• Deliver high-quality service in an innovative retail environment  
• Become part of a team working towards a common goal  
• Be entitled to paid holidays 

Dispatch, Stock & Quality Control Assistant Job Description

The role  

Fixed term contract, full time , on site

Job Role: Dispatch, Stock & Quality Control Assistant

Location: ScotlandShop, Station Road, Duns, Berwickshire TD11 3EJ 

Working hours: Maximum 40 hours per week.  We operate from 8am to 6pm Monday to Friday and we are also open on Sunday. Sundays are usually worked 1 in 5 weeks on a rota basis.  Weekdays are 9am to 5pm with one day a week 10am to 6pm on a rota basis.  

29 days holiday including bank holidays.   

Staff discount on purchases, monthly “lunch on us”, pension contribution, refer a friend scheme. 

About ScotlandShop  

ScotlandShop is a retail business with an impressive reputation for providing quality fabrics, clothing and interiors products in over 500 tartans through our e-commerce website, Edinburgh, Crieff and Albany (USA) stores as well as events across Scotland, Canada and the USA.    

Everything we do is centred around the communities we live and work in, our people, our customers, our business.  We are global.  We believe that what we do matters.  We will stand up for it and fight for it.  We obsess over quality, both in the things we make and the people who make them happen.  We are rooted in Scotland, we weave tradition into every thread, crafting timeless products designed to be passed down the generations.    

Role Purpose: 

This position is based at our Duns Headquarters. Our Dispatch, Stock & Quality Control Assistant will report to the Senior Stock Team Leader. On a daily basis, you will ensure that all customer orders are packaged beautifully and sent out on time. You will liaise with couriers, suppliers and other departments to ensure that stock is received and allocated correctly using our digital inventory system. 

Responsibilities:

• Complete the twice daily picklist ensuring that all items picked are packaged beautifully and sent out in a timely manner to the correct customer. 
• Dispatch parcels in a timely manner using the correct courier service. Ensure all Priority Parcels are dispatched within our advertised time frame.
• Ensure all fabric required by our suppliers is ready to be dispatched on a daily basis. 
• Ensure that all incoming deliveries are cleared and allocated on the day that they arrive.
• Using our customer relationship management system, clear all tasks assigned to the Dispatch Department.
• Work alongside Customer Service to ensure that garments pass quality control and prompt solutions are found for the customer if they do not.
• Cut cloth as required for customer orders. Ensure all scrap cloth is bagged up for reuse and nothing is wasted.
• Label all new stock items before being courier to shop locations or being allocated to the appropriate location in the stock room.
• Count stock items and ensure the digital inventory system matches the physical stock count.
• As required, assist with stock transfers for Company events.
• Always maintain the Stock room to the highest standard; all shelves, drawers and units are organised, stock and fabric is neatly placed or folded and put away in the correct location, at all times. Floors and walkways are clear at all times and swept or vacuumed regularly. 
• Remove all waste cardboard and rubbish and put this in the outside skips on a regular basis for a weekly refuse collection.
• Restock your work area with tools and kit required to complete daily tasks.
• Ensure that all customer details are correct and up to date on our CRM system.
• Complete any additional tasks and projects assigned to you.
• Attend any staff meetings and Quarterly updates.

Requirements:

• Ability to confidently work on computer-based systems
• Has a positive can-do attitude
• A committed team player
• Great problem solver
• Strong organisational skills
• Has great attention to detail
• Excellent communication and listening skills

• Comfortable with climbing ladders and lifting items up to 16kgs in weight.

   

If this role sound like something you would be interested in applying for, please send a copy of your CV and a covering letter telling us why you think you would be the best person for the role to [email protected]