Considering a career in textiles, retail, international business, Scottish history, operations, logistics, events or marketing? We can offer short and long term internships and placements. Email us with your course requirements and timescales and we can discuss!

Business Administration Apprenticeship 

Working with the Stock and Dispatch team, this is a unique opportunity for someone who is interested in a role in the retail industry.  The right candidate will gain hands-on experience within a growing international business that shares Scottish heritage with customers around the world.

In addition to their core responsibilities, they will support our Kilt Hire team in Duns and will have the opportunity to gain further experience through ad hoc shifts in our Edinburgh store, providing valuable insight into different areas of the business. Throughout the apprenticeship, they will develop skills in administration, customer service, stock management, order fulfilment, business operations and sales, while working towards a nationally recognised qualification and building a strong foundation for a successful career. 

The Role 

Job Role: Business Administration Apprenticeship, Fixed term contract, full time  

Location: ScotlandShop, Station Road, Duns, Berwickshire TD11 3EJ and ScotlandShop Edinburgh Store, 10 Queensferry Street, Edinburgh, EH2 4PG

(Contribution to train fares to Edinburgh will be provided but you will be required to have your own transport when working in Duns.) 

Working hours: 40hrs per week, 8-hour days split over 5 days Monday to Sunday with 1 weekend day a month required on rotation.  

Wage:  £ national minimum wage rate paid monthly 

Annual leave: 29 days holiday including bank holidays 

Incentives: Staff discount on purchases, monthly “lunch on us”, pension contribution, refer a friend scheme. 

Opportunities: Progression opportunities once completed apprenticeship 

Training provided   

 At ScotlandShop, our people are one of the most important parts of our business. We are currently looking for individuals who are enthusiastic about providing great business administration and would like to pursue a career in retail. This apprenticeship opportunity will give you the chance to spend 12 months building the skills and confidence that come with training in a paid full-time job, all the time surrounded by a friendly, highly experienced team who will support you every step of the way.

We will support you with everything you need to truly realise your potential. 

What does the role involve?   

• Order stock daily for current orders, liaising with suppliers and customers around cloth availability, measurements, and alternative options. 
• Select and cut the correct fabrics to be delivered to our suppliers within the allotted time frame. 
• Ensure regular housekeeping of our stock management system. 
• Work with the Senior Stock and Dispatch Team Leader and Operations Manager to ensure suppliers are delivering goods on time, deal with any issues, delays and ensure these are dealt with to minimise impact on customers and service. 
• Deliver top notch customer service by phone, email, livechat and in person. 
• Support the Dispatch team with the daily picklists  
• Support the Dispatch team with receiving and processing both customer orders and stock orders 
• Gain an understanding of our stock system, how we order custom-made items and what stock we have in the business  
• Build knowledge of tartans, clans, and fabrics 
• Work closely with the different teams in Edinburgh, Duns, Crieff and USA to ensure communication of changes to stock, supplier delays and other issues affecting supply chain and customers. 
• Learn about margins and pricing in order to support the annual pricing review.  

Who are we looking for?  

Must Haves  

• A passion for Scotland, tartan and textiles    
• Excellent communication skills  
• Have a keen eye for problem-solving   
• Solid organisational and time management skills   
• Have an affinity for attention to detail and process driven  
• Driving License 

Nice to have, but not essential  

• Experience in retail or dispatch 

Why choose an Apprenticeship?   

• Earn a salary – paid monthly   
• Gain valuable work experience in a full-time role   
• Receive comprehensive and structured training, supported by a qualified assessor   
• Deliver high-quality service in an innovative retail environment   
• Become part of a team working towards a common goal   
• Be entitled to paid holidays  

If you think you have what it takes, get in touch today by emailing  [email protected] with your CV and a covering letter explaining why you think you are the best person for this position.  

PLEASE NOTE THAT WE DO NOT ACCEPT CONTENT CREATED BY AI 

Business Administration Apprenticeship 

Working with the Dispatch team and the Kilt Hire team, this is a unique opportunity for someone who is interested in a role in the retail industry.  The right candidate will gain hands-on experience within a growing international business that shares Scottish heritage with customers around the world.

In addition to their core responsibilities, they will spend one day each week supporting our Kilt Hire team in Duns and will have the opportunity to gain further experience through ad hoc shifts in our Edinburgh store, providing valuable insight into different areas of the business. Throughout the apprenticeship, they will develop skills in administration, customer service, stock management, order fulfilment, business operations and sales, while working towards a nationally recognised qualification and building a strong foundation for a successful career. 

The Role 

Job Role: Business Administration Apprenticeship, Fixed term contract, full time  

Location: ScotlandShop, Station Road, Duns, Berwickshire TD11 3EJ and ScotlandShop Edinburgh Store, 10 Queensferry Street, Edinburgh, EH2 4PG (Contribution to train fares to Edinburgh will be provided but you will be required to have your own transportation when working in Duns.) 

Working hours: 40hrs per week, 8-hour days split over 5 days Monday to Sunday including 1 weekend day a week.  

Wage:  £ national minimum wage rate paid monthly 

Annual leave: 29 days holiday including bank holidays 

Incentives: Staff discount on purchases, monthly “lunch on us”, pension contribution, refer a friend scheme. 

Opportunities: Progression opportunities once completed apprenticeship 

Training Provided   

 At ScotlandShop, our people are one of the most important parts of our business. We are currently looking for individuals who are enthusiastic about providing great business administration and would like to pursue a career in retail. This apprenticeship opportunity will give you the chance to spend 12 months building the skills and confidence that come with training in a paid full-time job, all the time surrounded by a friendly, highly experienced team who will support you every step of the way. 

We will support you with everything you need to truly realise your potential. 

What does the role involve?   

Dispatch 

• Support the Dispatch team with the daily picklists  
• Support the Dispatch team with receiving and processing both customer orders and stock orders 
• Gain an understanding of our stock system, how we order custom-made items and what stock we have in the business  
• Learn to dispatch and log parcels with the correct couriers and track their progress. 
• Build knowledge of tartans, clans, and fabrics 

Retail & Customer Service 

• Develop the skills to meet and greet  Kilt  hire  and retail customers  providing a first-class service and experience to every customer. 
• Support the taking of correct measurements (training will be provided) and organise kilt hire outfits for individuals and larger groups. 
• Support with ensuring all hire orders are prepared, checked and ready for customer collection ahead of time. 
• On occasion, support the team in the Edinburgh Store by maximising in store sales on both stock and custom-made items.  
• Build knowledge of tartans, clans, and fabrics to allow you to give our customers a tailored experience. 
• Learn our in-house systems and using email and phones, respond to customer enquiries in a timely manner. 
• Learn to process customer orders and take payments using our in-house system to be passed to tailors & manufacturers. 

Who are we looking for?  

Must Haves  

• A passion for Scotland, tartan and textiles    
• Excellent communication skills  
• Have a keen eye for problem-solving and identifying sales opportunities   
• Solid organisational and time management skills   
• Have an affinity for attention to detail and process driven  
• Driving License 

Nice to have, but not essential  

• Experience in retail or dispatch 

Why choose an Apprenticeship?   

• Earn a salary – paid monthly   
• Gain valuable work experience in a full-time role   
• Receive comprehensive and structured training, supported by a qualified assessor   
• Deliver high-quality service in an innovative retail environment   
• Become part of a team working towards a common goal   
• Paid holiday entitlement 

If you think you have what it takes, get in touch today by emailing  [email protected] with your CV and a covering letter explaining why you think you are the best person for this position.  

PLEASE NOTE THAT WE DO NOT ACCEPT CONTENT CREATED BY AI