Details & Care

Clan Gift Boxes perfect for celebrating your heritage, sharing the clan love or introducing a new member. Each Clan Box is lovingly put together with your choice of swatches of your family tartan, a Clan Book full of fun facts and information, and if you wish you can add a Clan Crest badge, and a Brushed Wool Scarf.

We are currently only offering a limited range of tartans but as always we are open to requests, so send us an email if your clan isn't listed.

Box contents:

The Clan Introduction Box - 1 swatch + Clan Book

The Clan Introduction Bumper Box - 3 swatches + Clan Book

The Clan Fan Box - 1 swatch + Clan Book + Badge

The Clan Fan Bumper Box - 3 swatches + Clan Book + Badge

The Clan Chief Box - 1 swatch + Clan Book + Badge + Brushed Wool Scarf

The Clan Chief Bumper Box - 3 swatches + Clan Book + Badge + Brushed Wool Scarf

 

Swatches - 100% wool, woven in Scotland
Clan Crest Badge - 100% pewter, cast in Scotland
Brushed Wool Scarf - 100% lambswool, woven in Scotland

Delivery & Returns

We deliver worldwide!
 

In-stock items will be dispatched within 24 - 48 hours (weekdays only & excluding bank holidays). Approximate make-up time on Custom Made items are listed on the product page above the ‘Add to Basket’ button. If you need your items for a specific date please note this on your order within the ‘Order Notes’ section once you have added the item to your shopping basket.
 

In a hurry? Custom made items can sometimes be made up more quickly. Please note your deadline on the order and select Express Delivery. Should there be any problems meeting your deadline, our team will get in touch. There may be an express make-up fee to pay on items that need to be made up more quickly. Please call us or email us if you are unsure.
 

UK Delivery

FREE SHIPPING TO UK MAINLAND ON ALL ORDERS OVER £150

Standard | £5 | 2-3 working days

Express | £10 | Next day on orders received by 12 noon GMT

Europe Delivery

Standard | £18 | 4-10 working days

Express | £30 | 2-4 working days on orders received by 12 noon GMT

*Brexit Update: European orders are delivered duty paid to ensure speedy and efficient delivery of your parcel. There will be no tax or customs fees to pay on delivery.

US Delivery

Standard Untracked | £18 | 4-10 working days

Standard Tracked | £24 | 4-7 working days

Express | £30 | 2-4 working days on orders received by 12 noon GMT

Canada Delivery

Standard Tracked | £24 | 4-7 working days

Express | £30 | 2-4 working days on orders received by 12 noon GMT

Rest of World Delivery

Standard Tracked | £24 | 4-10 working days

Express | £36 | 3-4 working days on orders received by 12 noon GMT

Still unsure? Visit our Delivery Page or use Livechat for a quick answer.

 

Returns Process 

We hope you love your parcel from Scotland; however, we do understand that sometimes you might need to return or exchange items.

For stock products we have a 30 day, no quibble return policy, this also applies to sale items and in store purchases. Items must be unworn, with labels attached. Simply fill in the authorisation form here we will confirm the address for you to send it back to us.

Custom made or personalised goods are non-returnable unless the item is faulty or made to incorrect measurements. You must give us the opportunity to adjust, repair or replace faulty or incorrect items before you can claim a refund. We are also unable to accept returns on cut lengths of fabric and we advise ordering swatches prior to ordering large quantities of fabric if you want to check colours and quality.

View our full Returns Policy here or contact us should you require any further assistance or information. 
 

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